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IT Support Hockley

Our IT Support Packages

With packages starting as low as £99 per month we can offer you Unlimited remote and onsite IT Support.

There’s no need to break the bank for our services, either – we offer our expertise at low fixed prices, so you can be sure you are getting the best possible value.

  • Flexible Support Packages

    Our support packages allow you to choose a short term or long term support package. We also give you the option to add extra services at any time.

  • Monthly Reports

    Every month as part of our IT Support packages, our technicians will provide reports of any problems or issues that have been fixed or are ongoing.

  • 247 Monitoring

    Our systems will monitor your network and systems 247, alerting us when and if there is a problem so we can act directly as quickly as possible.

  • Proactive IT Support

    Our technicians are always looking to improve your system and upgrade/update any issues before they arise. This helps both the customer and ourselves.

Managed IT Support Hockley
Managed IT Support Hockley

What Is Included?

Our IT Support contracts are built in such a way that we offer complete Unlimited Remote and onsite IT Support meaning we are on hand when you need us. Offering expertise in many fields we are able to support a wide range of hardware and software to give you the full service your business needs.

Unlimited IT Support does mean unlimited, No matter how many times you call us or send us an email we will respond promptly and give the best service possible. With our remote software we can be connected to your desktop in minutes. However if you need us onsite this can be arranged at no extra cost.

Our IT Support contracts are purely 3 month rolling, meaning you can leave after as little as 3 months, giving you the flexibility, however you may decide to keep using our services to maintain a complete and successfull business.

We do however understand many businesses would rather work on an AD-Hoc hourly basis. Our ADHOC IT Support may be a better fit.

Get in contact today!

How It Works

Here at Valiant IT we provide a process that is easy and stress free for everyone.

The first step is having the issue, once the problem has shown itself all you need to do is raise a ticket to our Support team and a team member will respond to let you know they have received the ticket issue and aim to have it fixed within a certain time frame, this time frame may vary depending on the issue. This is all done via our online ticketing system that is monitored by us daily 9am-5pm.

However if the issue is of more importance, you can always give us a call on 0203 302 2101 and speak to a team member directly.

If you require us onsite all you need to do is email us or give us a call to arrange a day and time for us to be onsite. .

Managed IT Support Hockley

Our Partnerships

We have a wide range of tech partnerships to allow us to give an even better service.
  • Office 365
  • Gsuite
  • AWS
  • Adobe
  • Zoho Assist
  • Zendesk